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IT StaffAugmentation

Procain provides certified infrastructure engineers who work within your team, align to your operating model and support the roles that need experienced technical capability.

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ISO 27001 certified - Information Security Management ISO 20000-1:2018 certified - IT Service Management ISO 9001:2015 certified - Quality Management

Our approach to IT staffing

Infrastructure expertise that
works inside your team.

IT teams often need experienced people before permanent hiring can catch up with the work.

Procain helps organisations add certified infrastructure professionals on a full-time, part-time or project basis, with the skill, maturity and delivery discipline required for critical IT environments.

Our engineers work within your tools, processes and reporting structure while remaining supported by Procain’s wider infrastructure, cloud and cybersecurity practices.

The result is not only additional capacity. It is specialist capability, placed where the business needs it and managed to a professional standard.

We support staffing needs across Cybersecurity, Cloud and IT Infrastructure.

We second engineers across all three practices.

Cybersecurity Cloud IT infrastructure

What’s included

How the engagement works

Specialists matched to the role, embedded into your team and supported throughout the contract.

Profile Matching

We shortlist engineers against your technology stack, responsibilities, ways of working and expected level of ownership.

Fast Mobilisation

We help the engagement begin quickly once scope, access, approvals and reporting lines are in place.

Flexible Engagement Models

We support full-time, part-time and project-based models, with duration aligned to the work required.

Embedded Delivery

Our engineers use your tools, join your meetings and work within your management structure.

Backed by Our Practice

Your assigned engineer has Procain’s infrastructure, cloud and security teams behind them for escalation, continuity and technical support.

Roles we place

Infrastructure specialists for the work
your team needs to deliver.

Certified professionals across infrastructure architecture, administration, operations, support and continuity.

  • Infrastructure Architect
  • Systems Administrator
  • Server Administrator
  • IT Operations Manager
  • Network Engineer
  • Storage Engineer
  • Virtualization Engineer
  • Desktop Support Engineer
  • Data Center Administrator
  • IT Asset Manager
  • Backup and Recovery Specialist
  • LAN / WAN Specialist
  • Disaster Recovery Specialist
  • IT Infrastructure Consultant

Why Procain

Staff augmentation with
delivery ownership.

IT staff augmentation should give clients more than access to a CV. It should bring capable people, clear expectations and accountability for how the engagement performs.

Procain provides infrastructure professionals from teams that work across live client environments, managed IT services, network and server operations, cloud platforms and cybersecurity.

Certified Engineers

Our professionals hold current certifications across platforms such as Cisco, AWS, Microsoft and VMware.

Managed, Not Merely Placed

We remain involved in delivery quality, performance expectations and continuity throughout the engagement.

Supported by a Wider Technology Practice

Your assigned engineer can draw on Procain’s infrastructure, cloud and cybersecurity expertise when the work requires deeper support.

Flexible Contract Models

We structure the engagement around the role, duration, effort and level of ownership your team needs.

Clear Commercial Structure

Clients understand the role, scope and engagement model before the assignment begins, with no unnecessary complexity in the arrangement.

By the numbers

Procain in numbers

Figures across the estates we currently run.

120+Clients served
14+Years of IT excellence
99.999%Uptime SLA delivered
30%Average cost reduction
3ISO certifications held

Reviews

Top rated on Google

Reviews from clients whose systems we run.

★★★★★

“Thank you for consistently upholding transparency as a fundamental principle in our partnership. Your dedication to clear and honest communication is commendable.”

Shygith MKGoogle Review
★★★★★

“Always on top of IT infra and security matters with utmost priority. Senthil’s team at Procain is amazing. Would definitely recommend Procain for IT Infra and Security services.”

Aditya PGoogle Review
★★★★★

“I have partnered with Procain consulting as a consultant and as a customer since 2014. Their solution orientation, reliability and focus on customer relationships is what makes this a solid, long-term partnership.”

Divya JeevanGoogle Review

FAQ

Questions we get asked

What is staff augmentation?

Staff augmentation means adding skilled professionals from an outside provider to your own team for as long as you need them. The provider finds, hires and employs the people. You direct their day-to-day work, just as you would with your own staff.

IT staff augmentation applies this to technology roles, such as developers, cloud engineers, network administrators and security analysts.

The idea is simple: you get the skills you need, when you need them, without going through a full hiring process or adding permanent headcount.

How much does IT staff augmentation cost?

There is no single price that makes sense for every engagement.

Cost depends on the role, the seniority and skills required, where the professional is based, how long you need them and how many people you need. We charge a monthly or hourly rate for each person. That rate covers salary, benefits, recruitment, payroll and compliance.

Compared with a full-time hire, you avoid recruitment costs, notice periods and long-term commitments, and you only pay while you need the person. For short or uncertain needs, that usually costs less overall. For a role you need permanently, a full-time hire often works out cheaper in the long run.

What's included in a staff augmentation engagement (do you handle recruiting, payroll, HR)?

Yes. We take care of the employment side, so your team can focus on the work.

Our engagements cover sourcing and screening candidates, technical assessments, interviews, onboarding support, payroll, taxes, benefits, statutory compliance, leave management and HR matters. If someone leaves or isn't the right fit, we handle the replacement.

You interview and approve the final candidates, assign their work, set priorities and manage their output day to day. We agree with you up front who provides equipment and software licences.

What roles are commonly filled through IT staff augmentation?

Almost any technology role can be filled this way. The most common include software developers (front-end, back-end, full-stack and mobile), cloud engineers for platforms such as AWS and Microsoft Azure, DevOps engineers, quality assurance testers, data engineers, and network and system administrators.

Companies also use staff augmentation for specialist roles that are hard to hire permanently, such as cybersecurity analysts, security engineers and cloud architects. It also works well for support roles such as IT helpdesk staff and project managers.

Staff augmentation works best when you need a specific skill quickly or for a defined period, and when your team can direct the work.

What's the notice period to scale a staff augmentation engagement up or down?

We agree the notice period with you before the engagement starts, so there are no surprises later.

Scaling down usually needs a few weeks' notice. That gives both sides time to hand over work properly. Scaling up depends on the role. We fill common skills faster than niche specialist roles.

Flexibility is one of the main reasons companies choose staff augmentation, so we keep our contracts simple to adjust as your needs change. We set out the notice period, any minimum term and the terms for ending early clearly in the contract.

How quickly can a staff augmentation provider fill a role?

It depends on the role and how specific your requirements are.

We fill common roles, such as system administrators or cloud engineers with widely used skills, faster than niche roles, such as senior security engineers or specialists in a particular platform. Your interview process also affects the timeline, since you interview and approve candidates before they start.

We won't send you the wrong person just to fill a role quickly. We would rather understand the role properly first and give you a realistic timeline.

How do you manage augmented staff day to day - do they report to us or to the provider?

Our professionals report to you for their day-to-day work.

Your team assigns their tasks, sets priorities, includes them in meetings and reviews their output, just as you would with your own employees. They use your tools and follow your processes, so they fit into how your team already works.

We stay responsible for employment matters: payroll, leave, HR issues, any performance concerns you raise and replacements. You get a named contact at Procain, so you always know who to call when something needs attention.

How does international or cross-border staff augmentation work (hiring from India for a US company)?

We have operated in India and the US since 2012, so we handle both sides of this.

We employ the professionals in India and take care of their payroll, taxes, benefits and local employment compliance. You pay Procain and direct the professionals' work remotely. You don't need to set up an entity in India or deal with Indian employment law.

India is roughly 10 to 13 hours ahead of US time zones, depending on the region and time of year. We agree a daily overlap window with you for meetings and collaboration, and some roles can work shifts aligned with US hours. Our contracts also cover intellectual property ownership, confidentiality, data protection and secure access to your systems.

What's the difference between staff augmentation and outsourcing?

With staff augmentation, you add our people to your own team. You manage their work, decide how it gets done and keep responsibility for the results.

With outsourcing, you hand a project or function to us. We manage our own team, decide how to do the work and take responsibility for delivering the agreed outcome.

Staff augmentation suits companies that have the management capacity and want to keep control. Outsourcing suits companies that want to hand over a defined piece of work and focus their own people elsewhere.

What's the difference between staff augmentation and a dedicated team?

Staff augmentation fills specific gaps in your existing team, often one or a few roles at a time. Our people work inside your team under your management.

A dedicated team is a complete team that we assemble to work only on your project. It often includes its own team lead or project manager. You set the direction, but we manage the team's structure, and the team works more as a unit alongside your organisation.

Choose staff augmentation when your team has the leadership and just needs more hands or specific skills. Choose a dedicated team when you need a full team for a larger project and don't want to manage each person individually.

What's the difference between staff augmentation and a contract-to-hire arrangement?

In staff augmentation, the professional works for you through us for the length of the engagement, and we stay their employer throughout.

In a contract-to-hire arrangement, the professional starts as a contractor with the intention that you will hire them as a permanent employee after a trial period. Both sides use the contract period to decide whether the role is a good long-term fit.

Some staff augmentation engagements allow you to hire a professional permanently later, usually for a conversion fee. If that might matter to you, check the terms before you sign.

How do you vet and screen the developers or engineers you provide?

We test real skills, not just CVs.

Our screening includes a review of each candidate's experience, a technical assessment or practical exercise, an interview with a senior engineer in the relevant field and a check of communication skills, since our professionals work directly with your team. We also run background and reference checks, especially for roles that will access sensitive systems or data.

You interview the final candidates yourself. Our screening narrows the field, but your team knows best who will fit your work and culture.

How do you handle data security and confidentiality when augmented staff access company systems?

We are a cybersecurity and IT infrastructure company, and we hold ISO 27001 certification, so we apply the same security discipline to our people that we apply to our own systems.

Every professional signs a confidentiality agreement before starting, and we run background checks and security training for our staff. We recommend that you give them access only to the systems and data their role requires, protect their logins with multi-factor authentication and use secure connections such as a VPN (virtual private network). Our professionals follow your security policies.

When someone leaves the engagement, we work with you to make sure their access ends the same day.

Does the provider guarantee IP assignment to the client from the moment work is created, with each engineer signing an individual NDA?

Yes. Our contracts state that the intellectual property (IP) our professionals create for you, such as code, configurations, scripts and documentation, belongs to you from the moment they create it, not only after you pay an invoice.

Each professional signs an individual non-disclosure agreement (NDA) and an IP assignment agreement, so the rights pass cleanly from the professional to Procain to you.

This matters in cross-border engagements. Indian copyright law requires IP assignments in writing, so we make sure the paperwork covers every person working on your project.

What's Procain's replacement guarantee if an augmented team member isn't working out?

If someone we place with you isn't the right fit, we replace them at no extra cost.

When you raise a concern, we first talk it through with you to understand whether the problem is skills, communication or fit with your team. If a replacement is the right answer, we start sourcing straight away and present candidates who match what you need, using what we learned from the first placement.

Where possible, the outgoing and incoming team members overlap for a handover, so your work doesn't lose momentum.

Contact

Tell us the IT role you need filled.

Share the role, skill set, duration, technology stack and level of ownership required. Our team will help define the right engagement model.

  • Response within one business day
  • NDA available before any detailed discussion
  • Assessment before proposal

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