Designation: Technical Support Engineer
Location: Chennai (Perungudi OMR)
Experience: 1-5 years
Qualification: Diploma/ BE/ B. Tech./ B. Sc./ M. Tech./ M. Sc
Job Code: JD2208231
Shift: As of now it is general , could move to 24/7
Job Profile:
• Installation, deployment, monitoring and maintenance of servers, desktops, laptops, virtual machines, mobile devices, phones, printers, scanners, and other peripherals.
• Applying operating system updates, patches, and configuration changes.
• Identifying potential issues with computer systems and providing technical support to end users including troubleshooting any reported problems.
• Administering Active Directory, domains, users, security groups, group policies, login scripts, remote access policies, network shares, assigning user permissions, and managing Exchange mailboxes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Configuration and maintenance of storage and backup devices, and performing routine backups, file restorations, and disaster recoveries.
• Management of network security configuration including firewall management and antivirus protection, managing wired and wireless internet connection.
• Managing the company’s SW licenses.
• Participating in research and recommendations for system improvements, and modernizations.
Qualifications and Skills:
• MCSE or CCNA / Hardworking or networking (preferable)
• Only immediate joiners will be considered.
• Oral and Written Communication skills must be very good.
• Minimum 2 years relevant experience is mandatory.